Google Analytics - This is a service we use from Google that collects information about how people use our website. We use this to make sure we are providing the best service we can to our web visitors. This information cannot be used to identify you and is only available for ORCHA's internal use only. ORCHA does not allow Google to share it. Using cookies, Google Analytics captures information that allows ORCHA to understand:

What pages were viewed
How long those pages were viewed for
How the user came to the site
What website buttons and functions were clicked on
What browser was used to access the site
What country the computer is accessing the site from
What search terms were used

HubSpot Content Management System (Joomla) - This is the system ORCHA uses to build the website and update the pages. In a similar way to Google analytics this also collects information about how many times a page has been visited and how many times a file is downloaded (e.g. the PDFs of our research reports and briefings)

Third-party cookies - Many of our pages have a "Share this" function that allows you to share content with your friends or colleagues via email, Twitter, Facebook etc. ORCHA uses cookies to make this service work. It provides information on what items a site user has shared, how many people are sharing and how many page "views" the ORCHA site has received as a result of the sharing. As above, this data does not include information that is capable of personally identifying an ORCHA user.

Cookies that are set by other websites - If you are using the sharing facility already mentioned (i.e. Share content with Facebook, Twitter) then it is possible those websites (i.e. Facebook) may also set cookies when you log in to their service. ORCHA is not responsible for third party cookies of this nature and does not control these cookies.

Embedded third party services - Occasionally we embed things like video, audio and pictures from other websites such as such as YouTube, Vimeo, Flickr or Soundcloud. This means it looks like one of our web pages, but the video is being fed through from another site (i.e. YouTube). When this embedded content is accessed via the ORCHA site, the owner of that content sites may use their own cookies to record that you watched or viewed the content. ORCHA has no control over these cookies so you should check the relevant website for more information.

Practical and social support

Carer support